Hands-On Collaboration

Work directly with our security experts to justify acceptable findings, navigate the nuances of Salesforce security review requirements, and ensure your application passes review on the first attempt.

What is Hands-On Collaboration?

Hands-On Collaboration is a personalized service where you work directly with our Salesforce security experts throughout your security review process. Rather than receiving static reports and templates, you get real-time guidance, expert consultation, and direct collaboration to address security findings, justify acceptable configurations, and navigate the complexities of Salesforce security review requirements.

Our experts become an extension of your team, providing ongoing support, answering questions, reviewing your justifications, and helping you communicate effectively with Salesforce security reviewers. This collaborative approach ensures you have the expertise you need when you need it, reducing review cycles and increasing your chances of first-time approval.

Why Hands-On Collaboration Matters

Expert Guidance

Get real-time guidance from certified Salesforce security experts who understand the nuances of security review requirements.

Faster Resolution

Resolve questions and issues quickly with direct access to experts who can provide immediate answers and recommendations.

Personalized Support

Receive tailored support that addresses your specific application, findings, and security review challenges.

Knowledge Transfer

Learn from our experts and build internal capabilities for future security reviews and ongoing security practices.

Collaboration Services

Finding Justification Review

  • Expert review of your false positive justifications before submission
  • Feedback on technical accuracy and clarity of explanations
  • Suggestions for strengthening justifications to increase acceptance rates
  • Review of code evidence and supporting documentation
  • Alignment with Salesforce security review standards
  • Best practice recommendations for documentation

Security Finding Analysis

  • Detailed analysis of security findings to determine if remediation is required
  • Assessment of risk and business impact of findings
  • Prioritization of findings based on severity and exploitability
  • Recommendations for remediation approaches and alternatives
  • Evaluation of acceptable risk scenarios
  • Guidance on when to remediate vs. justify findings

Documentation Support

  • Review and refinement of security documentation
  • Guidance on what documentation reviewers expect
  • Help creating clear, comprehensive security documentation
  • Review of architecture diagrams and security controls documentation
  • Assistance with security review submission materials
  • Best practices for organizing and presenting documentation

Reviewer Communication

  • Guidance on how to communicate with Salesforce security reviewers
  • Review of responses to reviewer questions
  • Help crafting clear, professional responses
  • Strategies for addressing reviewer concerns
  • Best practices for follow-up communications
  • Support during review cycles and clarification requests

Remediation Guidance

  • Expert recommendations for fixing security vulnerabilities
  • Code review and suggestions for secure implementations
  • Configuration guidance for addressing security findings
  • Best practice recommendations for secure coding
  • Review of remediation code before implementation
  • Verification that remediations actually fix the issues

Security Review Strategy

  • Strategic planning for security review submission
  • Timeline planning and milestone tracking
  • Risk assessment and mitigation planning
  • Preparation for common review scenarios
  • Guidance on when to submit vs. wait
  • Post-review support and follow-up planning

Our Collaboration Process

Initial Consultation

We start with a comprehensive consultation to understand your application, security review status, findings, and specific challenges you're facing.

Finding Review

We review all security findings with you, categorizing them, identifying false positives, and prioritizing real vulnerabilities that need remediation.

Collaborative Planning

We work with you to create a plan for addressing findings, including which to remediate, which to justify, and how to document everything.

Ongoing Support

We provide ongoing support as you work through findings, answering questions, reviewing justifications, and providing guidance as needed.

Pre-Submission Review

Before submission, we review all documentation, justifications, and remediation evidence to ensure everything is ready for review.

Review Cycle Support

During the review process, we help you respond to reviewer questions, address concerns, and navigate any issues that arise.

Collaboration Methods

Video Consultations

Regular video calls with our experts to discuss findings, review justifications, and get real-time guidance on security review challenges.

Email Support

Responsive email support for questions, document reviews, and asynchronous collaboration on security review materials.

Screen Sharing Sessions

Interactive screen sharing sessions where we review code together, analyze findings, and work through security review challenges in real-time.

Document Review

Detailed review of your security documentation, false positive reports, and remediation evidence with tracked comments and suggestions.

Code Review Sessions

Collaborative code review sessions where we analyze security findings, review remediation code, and discuss secure coding practices.

Workshop Sessions

Dedicated workshop sessions for complex topics, security review strategy, and knowledge transfer to your team.

What You Get

Expert Consultation

Direct access to certified Salesforce security experts for guidance, questions, and support throughout your security review process.

Finding Analysis

Detailed analysis of all security findings with recommendations on remediation vs. justification approaches.

Documentation Review

Comprehensive review of your security documentation, false positive reports, and remediation evidence with expert feedback.

Remediation Guidance

Expert recommendations for fixing security vulnerabilities, including code review and secure implementation guidance.

Reviewer Communication Support

Guidance on communicating with Salesforce security reviewers, including response templates and best practices.

Ongoing Support

Continuous support throughout your security review process, from initial consultation through final approval.

Benefits of Hands-On Collaboration

  • Faster Resolution: Get immediate answers to questions and guidance on security review challenges, reducing time spent researching and guessing.
  • Higher Success Rate: Benefit from expert knowledge and experience to increase your chances of passing security review on the first attempt.
  • Reduced Review Cycles: Well-crafted justifications and documentation reduce back-and-forth with reviewers, accelerating approval.
  • Knowledge Transfer: Learn from our experts and build internal capabilities for future security reviews and ongoing security practices.
  • Risk Mitigation: Expert guidance helps you avoid common pitfalls and mistakes that can delay or derail security review approval.
  • Confidence: Work with confidence knowing you have expert support to address any security review challenge that arises.

Why Choose AppXsecurity for Hands-On Collaboration?

  • Certified Experts: Our team includes certified Salesforce security professionals with deep experience in security reviews.
  • Proven Track Record: We've helped hundreds of organizations successfully pass Salesforce security reviews.
  • Responsive Support: We provide timely, responsive support when you need it, not just during scheduled sessions.
  • Comprehensive Approach: We support all aspects of security review, from finding analysis to reviewer communication.
  • Flexible Engagement: We adapt our collaboration approach to your needs, timeline, and preferred communication methods.
  • Value Focused: Our collaboration is designed to provide maximum value, helping you succeed while building your internal capabilities.

Get Expert Hands-On Support

Work directly with our security experts to navigate your Salesforce security review with confidence.

Start Collaboration